Data Protection Policy

Privacy Policy
baje 365 is here for you

Your personal information is a trust placed in us. baje 365 takes every technical and policy measure necessary to honor that trust.

Last Updated: January 2026
256-bit
SSL Encryption
0%
Sale of Information to Third Parties
24/7
Security Monitoring
GDPR
Compliance with Standards

How We Data Protection Use

Encrypted Storage

All your personal data is stored with 256-bit AES encryption. No hacker or unauthorized party can gain access to this information.

No Sale of Information

Baje 365 never sells your name, mobile number, or email to third parties. Your information is used solely to provide our services.

Sensitive Data Hidden

Payment details, passwords, and balances are never fully visible — even on support team screens. Masked display technology is used at all times.

Regular Security Audits

Independent third-party security experts regularly audit our systems. Any vulnerabilities found are addressed promptly.

Two-Factor Authentication (2FA)

Enable OTP or app-based two-factor authentication when accessing your account. It adds an extra layer of security you can count on.

Right to Erasure

You may request full deletion of your data at any time. We will complete the process within 30 days of your request.

1 What Information We Collect

We collect certain necessary information when you open an account with baje 365 and as you continue using our services. This Privacy Policy explains what information is collected, why it is collected, and how it is kept secure. baje 365 believes transparency is the best policy — we keep nothing hidden.

The types of information we collect:

Type of Information Example Mandatory?
Identity Information Name, date of birth, NID number Yes
Contact Information Mobile number, email address Yes
Financial Information BKash/Nagad number, transaction history Yes
Device Information IP address, browser type, OS Automatic
Gaming Information Betting history, bonus usage Automatic

Please Note: We never store your password in plain text. Passwords are always kept in hashed form, which cannot be reversed.

2 How Your Information Is Used

Baje 365 uses collected data only for specific and legitimate purposes. We respect your privacy and take strong measures to prevent any misuse of your information.

  • Account Management: To handle registration, login, identity verification, and account security.
  • Payment Processing: To process deposits and withdrawals quickly and securely.
  • Customer Support: To respond accurately to your complaints and inquiries.
  • Legal Obligations: To comply with anti-money laundering regulations and licensing laws.
  • Service Improvement: Analyzing user behavior to improve your experience.
  • Promotional Communications: To keep you informed about offers and new games, only with your consent.

We never use your data to make automated decisions that could work against you. If any unusual activity is detected, you will be notified in advance and given the opportunity to explain.

3 Who Your Information Is Shared With

Baje 365 does not sell your information to third parties for commercial purposes. However, in limited circumstances, some data may be shared with trusted partners in order to deliver our services:

  • Payment Provider: bKash, Nagad, and Rocket — used only to complete transactions.
  • Identity Verification Service: Licensed verification agencies to complete the KYC process.
  • Game Providers: For Live Casino or slots games, the game provider can only see your account ID.
  • Law Enforcement Agencies: Based on a court order or a valid legal request.

Our Commitment: Your data will not be shared with any advertisers, data brokers, or other parties beyond the reasons stated above.

Every third-party partner signs our strict Data Processing Agreement (DPA), binding them to the same privacy standards we uphold.

4 Cookie Policy

Baje 365 uses cookies on its website. Cookies are small text files stored in your browser. They are used to enhance your experience and ensure the site functions properly.

  • Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
  • Performance Cookies: To understand which pages are most visited. No personal data is collected.
  • Preference Cookies: To remember your preferences such as language, theme, and similar settings.
  • Analytics Cookies: Fully anonymized data used to understand user behavior on the site.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some features of the site to stop working.

Tips: Select your preferences on the cookie consent banner when you first visit the site. You can update your settings at any time afterwards.

5 Data Retention Period

We do not retain your data longer than necessary. Different types of information have different retention periods:

Type of Information Retention Period
Account Information 5 years after account closure
Transaction History 7 years (legal requirement)
Gaming Logs 3 years
Support Chat 2 years
Cookie Data Up to 1 year

Once the retention period expires, data is automatically and securely deleted. You may also request early deletion at any time — however, certain data may need to be retained for a set period due to legal obligations.

6 Your Rights

As a baje 365 user, you have full control over your own data. We guarantee the following rights:

Right of Access

The right to know what information we hold about you.

Right to Rectification

Right to correct inaccurate or outdated information.

Right to Erasure

The right to request permanent deletion of your data.

Right to Restrict Processing

Right to object to the processing of your data for specific purposes.

Data Portability

The right to obtain a copy of your data.

Right to Complain

Right to lodge a complaint in the event of a data protection breach.

To exercise any of these rights, please contact our support team. We are required to respond to all requests within 30 days.

7 Protection of Minors

Baje 365 strictly prevents anyone under 18 from registering. We do not knowingly collect any information from minors. Age verification is mandatory at registration, and in cases of doubt, a National ID or birth certificate may be requested.

If we discover that a minor has created an account, it will be closed immediately and all collected data will be permanently deleted. If a parent suspects their child is using this platform, please contact our support team right away.

For parents: Use parental controls on your device and have an open conversation with your child about online gaming.

8 Security Measures

To protect your information, baje 365 has implemented industry-leading technical and organizational security measures. Our key security layers are outlined below:

  • SSL/TLS Encryption: All communications on the site and app are secured with 256-bit encryption.
  • Firewall Protection: An advanced firewall blocks all unauthorized access attempts.
  • Data Segregation: Personal and financial data are stored on separate, secured servers.
  • Access Control: Staff can only access the information required to carry out their specific responsibilities.
  • Real-Time Monitoring: Suspicious activity is detected in real time.
  • Regular Backups: Data is stored in encrypted off-site backups daily.

Please note that no online platform can guarantee 100% security on the internet. You also play a part in staying safe — use a strong password, avoid logging in on public Wi-Fi, and never share your password with anyone.

9 Privacy Policy Updates

Baje 365 reserves the right to update this Privacy Policy as needed. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

For significant changes, we will send a notification to your registered mobile number or email. Continued use of the platform after any changes constitutes acceptance of the updated Privacy Policy.

Tip: Check this page regularly to stay informed about how your information is being used.

10 Contact & Complaints

For any privacy-related questions, requests, or complaints, please reach out to our Data Privacy Team. We take all requests seriously and aim to respond as quickly as possible.

  • Email: [email protected]
  • Live Chat: Click the chat button in the bottom-right corner of the website.
  • Response time: Typically within 24–48 hours.

If a matter cannot be resolved directly with us, you may file a complaint with the relevant data protection authority. baje 365 is committed to upholding international data protection standards at all times.

General FAQ

No, baje 365 never sells your personal information to third parties. Your data is used solely to provide services, process payments, and meet legal obligations.

Yes, you can request deletion of your data. However, transaction history must be retained for up to 7 years for legal compliance. Contact our support team for full details.

No. Your password is never stored in plain text. It is converted using a one-way hashing method, meaning no staff member or hacker can read your password.

Yes, absolutely. Go to Account Settings to update your notification preferences, or let our support team know. Opting out will not stop important account-related messages.

Yes. In the event of a data breach, we will notify affected users via email and SMS within 72 hours and advise on the necessary steps to protect their accounts.
Safe Gaming

With Trust Play

Your data is secure, your gaming experience is safe. Join baje 365 today and play with complete peace of mind.

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